Frequently Asked Questions

You can reset your password using the Forgot Password Page.

Once you have logged on to the website, simply type your part number, model number or a keyword into the Quick Search bar. Once you have located the correct product, enter the quantity you would like and then click the Blue Plus box. This will add the product to your shopping cart.

When you have selected all of the items you would like, click the shopping cart icon at the top of the page. Review the contents of your cart to ensure you have selected the correct product. When you are ready to complete your order, click the Blue forward arrow to being the checkout process. Follow the on screen prompts to ship and submit the payment for your order.
Please contact your nearest distributor for assistance or

Email Cummins_Support@ElandersAmericas.com for assistance

We are sorry, each order can be shipped to only one location.

Yes, your orders can be shipped using your own UPS, FedEx or DHL shipping account.  To register your shipping account, please send your account number, billing address and contact information to Cummins_Support@ElandersAmericas.com

Yes, your order can be shipped to most locations throughout the world.
You can pay for your order by Visa, Master Card, American Express or by Purchase Order.

You can search for your order by clicking Go To, then Manage Orders.  For additional assistance, please email Cummins_Support@ElandersAmericas.com.

Orders are typically shipped within 4 business days of order receipt.

Each product is manufactured specifically for your order. Once submitted, your order cannot be canceled, modified or returned.

Each product is manufactured specifically for your order. Once submitted, your order cannot be canceled, modified or returned.

To report a problem with your order, please email Cummins_Support@ElandersAmericas.com


All claims for damaged or defective media, shortage, or no delivery must be reported within 30 days of the order date.


Yes, we are happy to help with any issue you may be having on the website.  Please send an email to Cummins_Support@ElandersAmericas.com with your question.  Be sure to include your user name, a description of what you are trying to do and any error messages you are receiving.